Help and support

On this page

Banking with Holt's

Financial Health Check

Questions we're asked

Day to day banking from any screen

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

The Royal Bank app

Bank wherever, whenever

Manage your day to day banking and stay in control of your money by seeing where you're spending it, create budgets and add accounts with other banks. Criteria applies.

Get started with the app

Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.

Royal Bank Digital Banking

Everyday banking from the comfort of your home

Time is precious. Make payments, go paperless, view and download statements and more. It's available when it suits you, 24/7.

Stay in control of your finances

A free Financial Health Check with one of our Relationship Managers is a great way to regularly review your finances and help maintain your financial health.

Get in touch

Questions we're often asked

I am having trouble logging in

I want to pay someone money

I want to contact Membership Services

How can I check my balance?

I need help with my credit card

I want to pay a bill

I need to report fraud on my account?

I don’t recognise a transaction